Privacy Policy

Last updated: June 20, 2026

Elenro (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what we collect, why we collect it, and how we use and protect it when you visit https://elenro.com/ or use our services.

By using our website, you agree to the practices described below.

Who We Are

Elenro is a digital products platform built for creators, entrepreneurs, and adult learners. We are based at:

Elenro
Beara, Tegharia Union, South Keraniganj
Dhaka, Bangladesh
Email: info@elenro.com

Information We Collect

We only collect the personal information needed to run our platform and serve you well. This includes:

Name – to personalize your account and communications
Email address – for account access, order confirmations, support, and marketing
Phone number – used with local payment gateways
Billing address – to process and verify payments
Order history – to manage your purchases and deliver digital products
IP address – for security, fraud prevention, and basic analytics

How We Collect Your Information

We collect data directly from you when you:

Register for an account
Complete a checkout or purchase
Opt in to our email newsletter
Submit a contact form

We do not buy or collect personal data from outside sources.

How We Use Your Information

We use your information to:

Process transactions and payments securely
Deliver your digital products instantly through automated systems
Create and manage your user account
Provide customer support and respond to your questions
Send marketing communications, including lead magnets and automated sales funnel emails

You can unsubscribe from marketing emails at any time using the link in each message.

User Accounts

You need an account to log in, access your purchased digital products, and receive lifetime updates. You are responsible for keeping your login details private. Please contact us right away if you believe your account has been accessed without permission.

Payment Processing

We use trusted payment processors to handle transactions, including:

bKash
Nagad
CellFin
Mobile Banking
Secure international debit and credit card processors

These providers process your payment details under their own security standards and privacy policies. We do not store full card numbers on our servers.

Cookies and Analytics

We use cookies to keep the site working smoothly and to understand how it performs.

Essential cookies – power core features such as your shopping cart and secure login sessions
Performance cookies – help us measure basic site analytics, including page views and conversions

You can control or disable cookies through your browser settings. Please note that turning off essential cookies may affect how the site works.

Third-Party Services

To operate Elenro, we share limited data with trusted service providers, including:

Website hosting and platform providers – to keep the site running
Email marketing services – to manage our newsletter and automated funnels
Payment gateways – to process your payments securely

These partners only receive the information they need to perform their service. We do not sell your personal data to anyone.

Data Retention

We keep your personal information for as long as your account is active or as needed to provide our services, meet legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, we securely delete or anonymize it.

How We Protect Your Information

We use reasonable technical and organizational measures to safeguard your data, including secure sessions and trusted third-party processors. While no online system is fully immune to risk, we work hard to keep your information safe.

Children’s Privacy

Elenro is intended for adult creators, entrepreneurs, and learners. We do not knowingly collect personal data from children. If you believe a child has provided us with information, please contact us so we can remove it.

Your Rights

You have the right to:

Access the personal data we hold about you
Request corrections to inaccurate information
Request deletion of your data, where applicable
Opt out of marketing communications
Ask questions about how your data is used

To exercise any of these rights, email us at info@elenro.com.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we do, we will revise the “Last updated” date at the top of this page. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please reach out:

Elenro
Beara, Tegharia Union, South Keraniganj
Dhaka, Bangladesh
Email: info@elenro.com